Client Experiences: Real Testimonials, Real Impact, Real Satisfaction

Erin A. Avatar
Erin A.
- Google
I had the best service today by a Diamondback Plumbing service champ. A total pro. It’s such a pleasure to have a company employee or hired hand to come to your place of business and surprise you with punctuality, strong work ethic and kindness. I very pleased with the work and have plans to call Diamondback for my next plumbing job.
Athena &. Avatar
Athena &.
- Google
Diamondback did an awesome job responding to our backed up sewer issue. They worked to locate it and clear it in a timely manner and provide all documentation showing it was in the City of Phoenix responsibility area, so now the wait to see how long it takes the city to get the issue fixed.
Christy H. Avatar
Christy H.
- Google
They were fast and very friendly. Justice and Colt did an amazing job. We woke up to a flooded back room and these guys had us fixed up in no time. I would HIGHLY recommend this company.
Cari K. Avatar
Cari K.
- Google
This company is truly a 24 hour emergency plumbing company! Don’t waste your time calling others since they won’t respond! Mikel was out at our home within an hour at 9 pm when we had a blockage & water was coming up in the tubs, showers & toilets. He was professional & went the extra mile!! I will recommend Diamondback plumbing & their pricing was very fair & competitive. Thank you!!
Colorworks L. Avatar
Colorworks L.
- Google
Things I look for, a real person answered the phone. They were able to set a same day appointment for me. Communicated when they were coming and showed up on time. The guys were knowledgeable, professional and able to isolate the issue for me. Hopefully I don't have to use them again but I will definitely call them if I have any other plumbing issues. Thank you!
Carla M. Avatar
Carla M.
- Google
Diamondback Plumbing is top knotch. I had a serious leak coming from my ceiling. The technician came on time, located what was wrong and fixed the issue. In other words, he got to business and was professional and friendly. Also the cost was reasonable and fair. I will only use Diamondback Plumbing for my plumbing needs.
Anna S. Avatar
Anna S.
- Google
The service was excellent. It was a Father and Son team.The gentlemen did a great job and made sure the area was cleaned up thoroughly afterward. I would definitely hire them again.
Luke B. Avatar
Luke B.
- Google
Diamondback Plumbing is absolutely AMAZING. We had a plumbing situation occur late on a Sunday, attempted to fix but it was beyond my DIY scope. Corey came out first thing the next morning and had everything fixed before I knew it. Thank you Corey and Diamondback Plumbing, you have a customer for life!
Eileen D. Avatar
Eileen D.
- Google
I came to Diamondback after having a problem three other plumbers could not fix. They did not give up and continued to find a solution. Their prices are not the cheapest in town, but they do high quality work. Moreover, I'm not left wasting an entire day for them to show up. I'm given a window, then sent a text and, today, a call when they're on their way. They were actually waiting for me today! In any event, I'm a firm believer in you get what you pay for. I choose to spend a little more, knowing the job is done right.
Kevin S. Avatar
Kevin S.
- Google
I’ve been using Diamondback Plumbing for close to 20 years. Dylan came out and did an excellent job on a Saturday within 2 hours of my call. In an out in under an hour. Excellent job.
AR A. Avatar
AR A.
- Google
Have been doing business with diamond back plumbing for a couple of years. Absolutely the best plumbing service I've ever dealt with. The service technician Dane is a real professional, courteous and informative about what work he is Performing.. Also did it great job cleaning up when The job was completed.
George L. Avatar
George L.
- Google
Diamondback plumbing is a great overall value. They consistently beat the larger outfits in the Valley on price,, sometimes by about 20% or more. Their techs have a lot of experience too. The tech on my job, Gary, was professional, courteous, and extremely knowledgeable He answered all of my questions. If you need a new hot water tank, or any plumbing repair, definitely get an estimate from Diamondback!
Ryden T. Avatar
Ryden T.
- Google
Clayton from diamondback came out to change my shower valve. He did a fantastic job. He knew what to do, and jumped right in. He answered all my questions, and was very professional and courteous. Clayton and diamondback plumbing get my highest recommendation.
Pat W. Avatar
Pat W.
- Google
My realtor referred me to Diamondback Plumbing and I called last week to have a technician check on my water heater because the water was not hot when I was showering. Initially the technician came out and recommended a flush but because the heater is so old, he suggested replacement. I was able to arrange to have it replaced quickly, instead of having to wait a couple of weeks like some big companies make you do. The technician was excellent, he came on time, I saw him on my cameras, he was efficient and had it installed and took the old one away. I’m so happy my realtor referred them to me because I’m fairly new to the area and didn’t want to get scammed and overcharged. Their prices are pretty fair, I had checked around before securing the replacement of my water heater. I will definitely recommend this plumbing company to my friends and family.
Big w. Avatar
Big w.
- Google
Excellent service. A last minute referral to them from a friend. Scheduled same day appointment and with their text notification as to arriving shortly, they were at site before I got there. The service was done immediately and gave an overall assessment of the issue and upon my approval completed the job within an hour. Thank you for completing the task in a timely and professional manner. Great service from Erik and his teammate. I will continue to utilize them for my future plumbing needs.
joseph m. Avatar
joseph m.
- Google
This plumbing company is an absolute delight to work with. From the first call, they demonstrated exceptional customer service, and it only got better from there. Their technicians arrived on time, equipped with the right tools and knowledge. What impressed me most was their willingness to answer all my questions and explain the repair process step by step. They worked efficiently and left the place cleaner than they found it. This level of professionalism and care sets them apart. Without a doubt, a 5-star experience!
Jackline M. Avatar
Jackline M.
- Google
Diamondback Plumbing is a true partner when it comes to plumbing solutions. Their technicians are not only knowledgeable but also friendly and approachable. They arrived on time, assessed the situation, and provided a thorough explanation of the repair process. Their workmanship was impeccable, and they left the area cleaner than they found it. It's rare to find a plumbing company that values customer satisfaction as much as Diamondback does. Highly recommended!
Ken T. Avatar
Ken T.
- Google
Diamondback Plumbing is the epitome of excellence. I'm thrilled with the service I received from start to finish. Their team is not only skilled but also courteous and respectful. They arrived on time, explained the repair process in detail, and completed the job with precision. Their commitment to quality and customer satisfaction is truly commendable. It's refreshing to work with a plumbing company that cares so deeply about their customers. Diamondback Plumbing has earned my loyalty!
Justin M. Avatar
Justin M.
- Google
Diamondback Plumbing was a lifesaver when my furnace broke down. Their quick and efficient furnace repair service had my home cozy again in no time. Definitely the best in Scottsdale!
Kate L. Avatar
Kate L.
- Google
We have used Diamondback Plumbing for several jobs at our home and have always appreciated their knowledge and that they don't upsell other services/products. On this trip they came to help with a clogged drain and successfully were able to clear the clog. Unfortunately our 50 year old cast iron pipes are in poor condition so will lead to additional repairs but they were open and honest with the communication with us.
Robin G. Avatar
Robin G.
- Google
Brandon texted when he was on the way with a picture. Showed up on time. Job completed in 3 hours including time to get the part needed. Kept me informed on what was going on. Very pleased with him and the company overall. Recommend!!
Julie S. Avatar
Julie S.
- Google
This was our second time calling Diamondback for help, this time with HVAC, and everyone we worked with was kind, professional, and knowledgeable. They let us know what was going on every step of the way, and that kind of service is invaluable and rare.
Rondo C. Avatar
Rondo C.
- Google
Living in Glendale, it's important to have a reliable heating system. They did an amazing job with my heating replacement. Professional, efficient, and friendly service.
Karyn S. Avatar
Karyn S.
- Google
Diamondback was out to us Saturday evening to diagnose the problem with our HVAC, and the new one was installed on Monday. Brandon's follow up was prompt and thorough. Great company!
Cliff N. Avatar
Cliff N.
- Google
We had a sewer pipe broken and repaired by a company that was installing optic fiber. They didn’t tell us they broke the pipe, but our sewer backed up into the building on a Sunday night. They repaired it (again without even telling us) on Tuesday. We had Diamondback come out and scope the work to make sure it was completely repaired.
Larry R. Avatar
Larry R.
- Google
An emergency in the morning became a solution by the afternoon. A busted water heater caused much chaos but Joe came by before noon and had everything fixed up sooner than expected. Great service. Competitive prices. Been happy with Diamondback for years.
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Eileen S. Avatar
Eileen S.
- Google
Kyle for scheduling appointments and Omar for service should make you want to use Diamondback for air conditioning and heat service since both are terrific! The company is super professional with text messages before and after your service. I highly recommend Diamondback to handle your issues!!! 😃
bonnie l. Avatar
bonnie l.
- Google
Diamondback's Tyree Williams did seasonal service on our heating and cooling system. Timely, professional, clean, with attention to detail, safety in mind, and a great price. Diamondback sends a picture of who is arriving at your home about 20 minutes before they arrive, a very nice safety feature for seniors.
sharon m. Avatar
sharon m.
- Google
Our daughter was very pleased with Mikel's service from Diamondback Plumbing, so we chose to call for our plumbing need. The professionalism of his knowledge, work and cleanup earns our 5-star post.
Judy R. Avatar
Judy R.
- Google
The technician was Josh. He was great. We are very lucky that we took advantage of the free furnace check. We moved into the house 9 months ago and had not used the heater. The heater was vented into the attic instead of outdoors plus other issues. He is coming back to fix the problem. Thank you!
Anita G. Avatar
Anita G.
- Google
Cade and his team were increcible last week after SW Gas identified a leak on our propoerty. He was prompt to fix the leak and partner with SW Gas to make sure everything was done completetly. He made extra effort to ensure we had gas to our range for Thanksgiving. We are so grateful for everything Cade did for us! We would recommend Cade and Diamondback for all your plumbing and cooling needs!
Phoenix T. Avatar
Phoenix T.
- Google
As a senior in Glendale, dealing with furnace issues can be daunting. But the team made the furnace repair process easy to understand and hassle-free. Truly appreciate their patience and skill.
Doug Avatar
Doug
- Google
Our tech Omar was professional, knowledgeable and polite. He took his time to explain his findings with our AC unit and duct work that is in need of some repairs. We highly recommend Diamondback plumbing and AC for any plumbing, heating or AC issues.
Deana F. Avatar
Deana F.
- Google
While watching our grandchildren at our son in-law and daughter’s home recently we discovered a water leak at the water meter to the house. We called Diamondback and Lauren Gibbs arrived as saved the day. We could not be without water with 3 tiny human. She was wonderful, professional and made all repairs necessary. I would highly recommend Lauren Gibbs to anyone with plumbing needs.
Michael F. Avatar
Michael F.
- Google
Lauren Gibbs came out for a main waterline leak at our daughter's house. She was very professional and knowledgeable, made the necessary repairs in a timely manner. I would recommend Diamondback Plumbing and ask for Lauren.
Adam D. Avatar
Adam D.
- Google
Lauren came into unclog the drains on our soda machines. Job well done! She was fast and efficient. Nice to our guests and did it with an awesome smile the whole time. What a professional! Thanks Lauren for the great service!
Greg G. Avatar
Greg G.
- Google
I had a leak in my main waterline and texted Diamondback Plumbing with a photo of the damage. They got right back to me and had their tech Lauren out the next morning. Her work was outstanding and she explained every step of the process. Notice the quality of her work on the left vs. the previous plumber's on the right of the photo.
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Amsalu E. Avatar
Amsalu E.
- Google
Diamondback Plumbing sets the gold standard in plumbing with unmatched quality and customer satisfaction. Highly recommended by friends and family. Keep up the fantastic work!
Nicole R. Avatar
Nicole R.
- Google
Dyllan, Cory, and Colt were so professional made my nightmare of a huge leak disappear quickly!!! Thank you so much I will only use Diamondback Plumbing from now on! Heather in the office was so nice and professional thanks so much for the excellent service your company provided!!!
Scott B. Avatar
Scott B.
- Google
I have used service few times. Each time I call very helpful and responsive. Being that we are little needy at my place work they have been more than accommodating to our needs and schedule. The techs are always nice and helpful along with calling in every one you speak to is nice.
Rufaida B. Avatar
Rufaida B.
- Google
Diamondback Plumbing, you are the best in the business! Your commitment to excellence is evident in every service you provide. Thank you for being the reliable, trustworthy, and highly skilled plumbers that Phoenix residents can always count on. You have my highest recommendation!
Noah W. Avatar
Noah W.
- Google
I want to express my sincere gratitude to Diamondback Plumbing for their exceptional work. They not only fixed my plumbing issues but also provided valuable advice to prevent future problems. Thank you for your expertise and professionalism!
vf b. Avatar
vf b.
- Google
Of Diamondback Plumbing & AC, I used the AC portion of the company to have my unit check for winter. Tyree was my AC Tech and I have nothing but praise. From his attitude, appearance and a pro in all ways. He took good care of my property, both rooftop unit and surrounding areas. Upon completion Tyree explained all photos and the outcome of each of his checks and the parameters my unit should meet. My unit was within all. The point being, nothing hidden and all findings good or bad were validated. Good straight forward business! With this being a good example of their good service, I would not hesitate to use should I have a plumbing issue. Would I use Diamondback again? You bet! Thanx Tyree for the good service. Everyone stay well!
Abdo A. Avatar
Abdo A.
- Google
I've been relying on Diamondback Plumbing for years, and they have never let me down. They are prompt, reliable, and reasonably priced. If you're looking for a plumbing company that truly cares about its customers, Diamondback Plumbing is the one!
lemlem A. Avatar
lemlem A.
- Google
I want to express my gratitude to Diamondback Plumbing for their exceptional service. They consistently deliver top-quality work and make plumbing problems seem effortless to solve. I highly recommend their services to anyone in need of plumbing assistance in Phoenix. Thank you, Diamondback Plumbing, for being the best in the business!🙌
Jennifer P. Avatar
Jennifer P.
- Google
We needed to make an emergency call for backed up pipes that affected the whole house. Lucked out and got Corey, he was so great. While working on our issue he could tell someone in a nearby unit was working on the same pipe. We went next door and sure enough they were, Corey cleared the blockage for both of our units in under an hour. Nice, personable, super efficient and knowledgeable - Diamondback is lucky to have him!
Chalim T. Avatar
Chalim T.
- Google
Diamondback Plumbing is the absolute best! They've saved the day for me multiple times with their exceptional plumbing services. From fixing leaks to installing new fixtures, they are always professional, prompt, and reliable. Thank you, Diamondback Plumbing, for being the go-to plumbing company in Phoenix!👏
Michael S. Avatar
Michael S.
- Google
We have used Diamondback several times. No complaints. Always on time and do a good job the first time. Will call them again when we need a plumber!
mohammed o. Avatar
mohammed o.
- Google
I can't recommend Diamondback Plumbing enough! They have a team of highly skilled plumbers who are not only experts in their field but also courteous and respectful. If you want top-notch plumbing services, Diamondback Plumbing is the way to go. Thanks for the outstanding work!😊
Matthew V. Avatar
Matthew V.
- Google
I am again grateful for their great service! The plumber was competent, courteous, and conscientious of keeping my house clean during the process. They gave me an approximate cost on the phone, their invoice was the same for the service quoted, and I requested the additional services performed.
Ramadan T. Avatar
Ramadan T.
- Google
I've been a loyal customer of Diamondback Plumbing for years, and they continue to impress me with their expertise and professionalism. Their team is always ready to tackle any plumbing challenge, big or small. Thanks for being the best in Phoenix!
Tommy E. Avatar
Tommy E.
- Google
Diamondback Plumbing is the best! They got me all up and running in under an hour upon arrival. Justin the tech dispatch and Josh the tech were the dynamic duo today. I can’t thank them enough to get my family up and running again. Nice work guys! Many thanks from this teacher!
zainab m. Avatar
zainab m.
- Google
I can't recommend Diamondback Plumbing enough! They have a team of highly skilled plumbers who are not only experts in their field but also courteous and respectful. If you want top-notch plumbing services, Diamondback Plumbing is the way to go. Thanks for the outstanding work! 🙌
Dave B. Avatar
Dave B.
- Google
I’ve never had a bad plumber from your company come and services us. They’re always professional and very polite and knowledgeable. I think you guys are kind of costy but that’s the way I feel about all plumbers actually. I don’t think you’re higher than anybody else’s and if I had a plumber come to my house personally diamondback is the company that I would call because you do a good job every time.
Alex W. Avatar
Alex W.
- Google
Diamondback Plumbing is the absolute best! They've saved the day for me multiple times with their exceptional plumbing services. From fixing leaks to installing new fixtures, they are always professional, prompt, and reliable. Thank you, Diamondback Plumbing, for being the go-to plumbing company in Phoenix! 😊
Stephanie M. Avatar
Stephanie M.
- Google
Diamondback Plumbing is open 24 hours, which is amazing when your AC goes out at on a Saturday afternoon. I called, and a woman answered who took my info and said the tech would call me shortly…and they did. They scheduled to come out Sunday morning, Tyree called when he was on his way, when he arrived he was professional and explained what he was going to do. He took pictures, showed us what the issue was and communicated everything. He was very nice and clear. He took care of the problem and an hour later… our air was back on! I would highly recommend Diamondback plumbing and I will be back if anything ever should occur in.
Karin L. Avatar
Karin L.
- Google
Called them on Saturday when we noticed water in our front yard coming from underneath the driveway. They arrived quickly and were extremely helpful. Our plumber was personable and kept us updated regularly on the repair. Very reasonable prices as well. Thank you, You've earned a repeat customer for future needs! Highly recommend Diamondback Plumbing!
N “. Avatar
N “.
- Google
I'm a repeat customer of Diamondback Plumbing, and each time, they have proven why they are the best in Phoenix. Their technicians are not only highly skilled but also courteous and professional. They go above and beyond to ensure customer satisfaction. Whether it's a minor repair or a major plumbing issue, Diamondback Plumbing consistently delivers exceptional results. I wouldn't trust anyone else with my plumbing needs.
Alan Z. Avatar
Alan Z.
- Google
Have used Diamondback for years. Never an issue. Courteous and professional, always. Just had to use them again, as our A/C needed replacing. Got the best quote and work was done the very next day. Total time of install for both the outside compressor and the inside unit was 4.5 hours. Well done, Marco and Frank. Also, kudos to Omar, the tech who came out and diagnosed the problem with our coil. He was also instrumental in bringing down our price. Our job included a 5 ton system from Goodman, a halo light to kill bacteria and viruses, and a new lining for the ductwork. Just excellent all the way around. The only issue I have is they spelled my wife's name wrong. It's Robin, not Robyn. LOL.
Amy M. Avatar
Amy M.
- Google
Tyree was great. The damn AC was working fine after not working the night before but he helped set me up with a brand new one and took the required measurements. Having a broken AC in the AZ summer sucks but it was nice having the quick response and fast results.
Jack K. Avatar
Jack K.
- Google
They fixed my plumbing when others said they couldn't. Thanks Diamondback! They were also here in about ten min. Very professional. Others say they are number 1, but Diamondback truly is.
Tiffany R. Avatar
Tiffany R.
- Google
My upstairs unit was not working. It was not going below 83 degrees. Diamondback came out same day and diagnosed it. It was low on refrigerant so he quoted me to add some and to do a leak search. He advised that because the age of my unit it would make more sense to replace it than to do any major repairs. He added the refrigerant and got the system working for now. We will be looking at replacing soon. The technician was very friendly and got us out of a tight spot. I would recommend Diamondback to everyone.
Lois B. Avatar
Lois B.
- Google
I have used Diamondback Plumbing and Cooling in the past, so when my a/c went out, I placed a call to them, and within 30 minutes a technician named Tyree was at my house. He is an extremely polite, neatly dressed, and knowledgeable young man. He asked a few questions, then went up on the roof to check. He took several pictures and showed me/explained what was happening. The unit was over 25 years old and was shot! He contacted his supervisor, who called me to go over my options. A new a/c unit was installed the very next day, along with a new air return grill and digital thermostat. They offer financing, which is very helpful in a situation like this. They ALSO had a company come out the next day to clean all the ductwork in the house. Thank you to everyone involved!
Diana Q. Avatar
Diana Q.
- Google
Tyree was communicative and professional. He quickly evaluated and solved the issue we were having with our AC unit. Would definitely recommend them!
MJ Avatar
MJ
- Google
Had a technician come out to replace my faucet that was leaking. Very friendly and helpful. Would use again.
Julie S. Avatar
Julie S.
- Google
We discovered a leak around the flooring in our house. After checking with friends for referrals, we called Diamondback first. Sam and Dylan were at our house within 40 minutes of my panicked phone call. After listening to the troubleshooting my husband and son-in-law had already done, they asked us if we were comfortable letting them cut into the drywall to check one spot before they had to give us a quote to check multiple places in the house. We said yes, go ahead. And that was exactly where the problem was! Within an hour of their arrival, the pipe was replaced and completely fixed, and we could turn our water back on! Sam and Dylan were so courteous, and I can't emphasize how much I appreciated how they listened carefully to what we described. They were thorough, completely professional, and very careful about how our house was treated. Diamondback will absolutely be at the top of our list for plumbing issues in the future if they arise again. Thank you for sending us an outstanding team to solve this water problem!
Tania C. Avatar
Tania C.
- Google
Great experience and professionalism from the team that we interacted with!
Robert M. Avatar
Robert M.
- Google
Hands down best plumbing company I have ever dealt with. Had an emergency grease trap problem to resolve. Communication was top notch from the start. They discussed problem, and gave me information on some potential things to be aware of. Then worked to clear up schedule to get someone right away and gave times to expect calls and service. The plumber that came out was equally knowledgeable and had great suggestions to help prevent the issue again. He took time to make sure my staff and I had knowledge about our system and best practices to help maintain it and lessen the need to call a plumber for emergencies. Everyone at Diamondback Plumbing took time to make sure that not only my current issues were fixed but also made sure we were aware of problems not being addressed by our regular pump service or just ways to maintain our drains better. This is now my preferred plumber just due to the stellar professionalism.
Megan D. Avatar
Megan D.
- Google
We reached out to Diamondback as we were having a hard time finding a plumber that could take care of a rather large job. We had a major leak in the pipe that connected from the street meter to our house. It was the old polybutelene piping. We were hoping to have the entire pipe replaced as this material was recalled years ago. We got turned down from multiple plumbers as they did not want to take on such a big job. The front office staff was so kind when working to schedule our appointment. We got a free quote from Chad and he got us on the schedule within a couple of days. Dane showed up promptly on the scheduled date, dug a trench in our yard to re run the new piping and even moved the line so that it would be more convenient and help us save some significant costs (we would have had to tear up our whole driveway). Dane and his teammate completed the job in two days as we originally anticipated, cleaned up any messes and educated us on the new lines run. We are so thankful for Diamondback as they saved our butts. They did quality work and within budget. Highly Recommend!!
Brad H. Avatar
Brad H.
- Google
Good people
Nicole W. Avatar
Nicole W.
- Google
This company is amazing! They provided excellent customer service during every contact. They were honest, thorough, and saved me from an unnecessary and very expensive repair that another plumber said I needed. Diamondback plumbing has earned my business.
chance b. Avatar
chance b.
- Google
Steve was amazing very responsive and quick. Great honest people to work with! I will refer him to others!
Jeffrey G. Avatar
Jeffrey G.
- Google
Great company that did a great job. Repaired a slab leak in a timely manner. Prompt and reliable.
gary b. Avatar
gary b.
- Google
Chad did a great job getting a technician to my house on Saturday and Mark did an awesome job installing the new water heater. A total professional job by all involved!!!
Albonit D. Avatar
Albonit D.
- Google
Juan Carreon is the man! He drove within 45 minutes to us here at Century Grand and we appreciate him very much! He fixed our water heater in a desperate situation and for that we owe him a big thank you!!! Will most definitely use this company again!
Morgan M. Avatar
Morgan M.
- Google
We wanted to share our experience for the Alma School house that we called about! We just recently had your technician Josh out here servicing our home. He was fantastic! So nice to talk to. He worked so hard all while talking with us and remaining friendly. We would highly recommend this company as well as Josh to anyone! Thank you so much!!
casey s. Avatar
casey s.
- Google
What can I say about this amazing place! I had a gas line punctured on 9/1 when our trees were being planted. The gas was turned off and I called this place in a panicked frenzy! The woman on the phone (I don’t remember her name) was so calm and walked me through everything. She then had Steven, the supervisor, come on the phone and help me with my panic to make sure all was good for the night. They immediately threw me on the schedule for 9/2. They put up with my anxiety calling the next morning, sorry about that. They had Ozzie who came to my home, he was AMAZING! So professional and just a happy gentleman all around. He explained everything in detail, was upfront about the pricing, got my gas turned on for the house so I could have a working stove and hot water. Will be back out tomorrow 9/3 to repair the line that runs to the yard equipment. The patience and professionalism, I can’t speak enough of. I am an anxious person who does not handle stress well sometimes and this company was amazing. I will definitely be using them again and recommend them for any plumbing or gas needs.
Lyuba S. Avatar
Lyuba S.
- Google
I recently had a plumbing emergency that flooded my neighbor below. I called DiamondBack and they send me a technician. Nick showed up right away. He was very professional and explained exactly what happened with the plumbing. Nick made the repair through a very small cut in my new cabinets and he was able to save my brand new kitchen from being torn apart and saved me thousands of dollars! Nick is a true professional and I will hire him again and recommend him to others!
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Angel Avatar
Angel
- Google
I can’t say enough amazing things about Diamondback Plumbing, specifically Brian and Barry. Two other companies were out before them to clear a cast iron shower drain in an older home, neither successful, and quoted more than 6k to fix. I called for a 3rd opinion, and am I glad I did. They came out the same day, we’re very professional, polite and I felt comfortable immediately. They were confident in there ability and reassuring they would do all they could. They were successful in doing what everyone else said couldn’t be done for under $190. I’ve already begun to recommend them to my family and friends. They have earned a customer for life. In addition, their entire team from the friendly woman who answered the phone to the scheduler was fantastic!! Bravo Diamondback Plumbing. Your team exceeded my expectations, by a mile! A+
Shannon S. Avatar
Shannon S.
- Google
We had a pretty serious leak in a pipe connected to the main water line, which necessitated the water being shut off to our house - definitely an emergency call. Within an hour of calling Diamondback, a plumber was at our home. He showed us the issue, showed us what he was going to do to fix it, and then did so at an extremely friendly price. This was my second experience using Diamondback Plumbing and it will definitely not be my last. I would recommend them over and over again to anyone with a plumbing issue.
Alanna G. Avatar
Alanna G.
- Google
They were absolutely amazing and very professional. We had several companies come out to give us an estimate not only did Diamondback give us the absolutel best price they did amazing work. I will use them again and highly recommend them. Wonderful professionalism from Liz who took my call and answered all of my questions to Scott whom completed the repairs. Thank you Diamondback. Update: about a week later as we were doing some renovations we found another plumbing issue they sent out Tony A. He also was absolutely wonderful. The price they caught it on the phone was actually a little bit less. He was extremely professional and verythe two plumbers they sent out which were Scott and Tony were absolutely fantastic. Amazing company!!
Kelly C. Avatar
Kelly C.
- Google
I went to a couple other places for estimates for my water heater replacement, and felt like BumbleBee was trying to rob me of almost $1700. DiamondBack did it for just over $1000, they sent very professional and helpful technicians, and the booking staff were lovely. Next time I have plumbing issues I’m definitely using their services again! Hands down best prices in North Phoenix area.
Robert L. Avatar
Robert L.
- Google
The dispatcher was great and she kept me informed since I was trying to get same day service. She made it happen and the plumber came during the window I was told and fixed things up quickly and painlessly. Price wasn't bad either. I'll use them again. Second visit, different issue. The plumber was early and very efficiently solved two problems. Super nice guy and explained things very well. Thanks again! I've used them for smaller issues and they have become my go to plumber.
Jaz Avatar
Jaz
- Google
Had a leak near my water meter in the yard that has been leaking for who knows how long! They were able to come same day and Dane spent hours out there fixing the issue. Truly grateful for how quickly they were able to address my leak and the hours Dane was willing to put in to get the line fixed. The price was affordable and their staff is responsive on short notice. Definitely will use again
Steve P. Avatar
Steve P.
- Google
Dane arrived as scheduled and fixed my toilet leak. He was professional, courteous and knowledgeable. It was my first time using Diamondback Plumbing. The price was reasonable and I would definitely use them again.
Stinky M. Avatar
Stinky M.
- Google
Cade showed up on time and did a great job replacing a water heater. The job took a little extra effort and patience but he absolutely rocked it. The whole experience, from the initial call to the completed job was outstanding. Will definitely use Diamondback again.
Barry B. Avatar
Barry B.
- Google
Today was my second phenomenal experience with Diamondback plumbing. About 6 weeks ago my sister in law was having difficulty with her kitchen sink and bathtub drains. A good friend recommended these folks so I called I wish I could remember the ladies name but she was extremely helpful, pleasant set the appointment contacted me a prior to the service man arrival. Levi came out (you would think he had 60 years experience but I doubt he’s over 40) and inspected, located the problem, Levi used his camera to scope the lines showed me where the problem was, after jetting the whole house and snaking the lines he couldn’t Jet, using the camera again showing us all clear we added a couple of other small plumbing concerns which Levi corrected. Very clean very neat never know he was there and the price was HALF of what quotes over the phone were. Yesterday was my second time that I had a family member in need of plumbing repairs. I called made the appointment with them today, once again super easy and friendly no hassle dealings My daughter and Son in law are in the middle of a major remodel to their kitchen. During the removal of the old cabinets for new ones they found a leak in the drain, the house was built in the late 60s when they used cast and galvanized pipe the galvanized pipe is what had corroded through and had a pin hole. This is a true level home drain pipes inside the block wall. Levi came out again and was a hero. He had to remove and replace not only the galvanized pipe but also the Fitting in the main line this pipe attached to all with new ABS plastic. I didn’t bother calling and price checking these folks as they are straightforward, honest and all around dependable and extremely reasonable on their prices I have found my plumbing company
Bobby F. Avatar
Bobby F.
- Google
A company is only as good as it's Employee's. And Diamondback Plumbing has certainly hired the right people at every position. Everytime I schedule a service the receptionist ( sorry don't recall her name) has always been friendly and efficient. Tony has been our service tech a couple times now and he is not only a very good tech he is also a very nice guy.
Rich C. Avatar
Rich C.
- Google
Had Roots in the main line by toilet. Diamondback sent the tech Levi out within an 1½ hours of my call and it was Saturday so pretty darn fast. Levi immediately diagnosed the problem, cleared the line and explained how we can prevent it from happening again. We couldn't have been happier with our experience with Diamondback Plumbing. I highly recommend them.
Peggy K. Avatar
Peggy K.
- Google
I was so impressed with Diamondback Plumbing especially the receptionist, Michelle, who recognized that this was an emergency and reacted with compassion and speed. She send Tony who arrived in 15 minutes and was so good. He took care of a leaking water heater by replacing it and showed so much concern to a senior who was distraught to say the lest. THANK YOU!!
Mary Z. Avatar
Mary Z.
- Google
Had a overflowing toilet on a rental property. I called DiamondBack not knowing them because of the emergency. They were there that day and fixed the problem needing to replace the toilet and the cost was very reasonable. Other plumbers may have gouged an owner in this situation but the communication and response was outstanding. Even my tenant said he would give them 5 stars ! Thank you DiamondBack !
Maria C. Avatar
Maria C.
- Google
Always provide great service.
Ellyn C. Avatar
Ellyn C.
- Google
Mike M came out on time to fix an ongoing plumbing issue. Mike was polite and professional and seemed to have more knowledge and understanding than the multiple other plumbers I've had out over the years. Thank you Mike for beg honest and forthcoming about the costs and the problem. You are much appreciated!
Kari H. Avatar
Kari H.
- Google
Very good customer service. And fast service too!!! I would recommend Diamondback!!
Jeffrey J. Avatar
Jeffrey J.
- Google
Scott was so amazing and informative. Thank God I kept calling as other plumbers wanted to rip through my walls. After a pressure check and complete review of my bathroom, it was determined that I don't have pipe leaks but just a tenant who likes to splash too much. Saved thousands of dollars, unreal but will only go with diamondback plumbing for all the rentals from now on. Tha k you so very much for your honesty and thorough knowledge!!!!
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Melissa B. Avatar
Melissa B.
- Google
Update: I previously wrote the review below. I had poor service and was frustrated to be contacted and asked to write a review. Clearly the person who contacted me hadn't read about my service calls or they wouldn't have asked for a review. Within a couple of days of posting the review below I was contacted by Steve (who I believe is either the owner or GM). He at first offered to provide a partial refund but then after listening to the details of my experience, apologized and asked what he could do. I didn't feel that I had been overcharged but did feel that a previous repair was incomplete. He spent a couple of days finding a part that was missing and scheduled someone to come out and fix it. They were communicative, courteous, and very professional. The tech who came out was great and fixed the remaining issue. It's a relief to see that customer service is still a priority to Diamondback. I am still a loyal customer and appreciate the attention their management gave to resolving my issue. Previous Review: Very disappointed in the service recently from this company. I almost wonder if they are under new ownership. Twice I've had work done that wasn't completed properly. The first time they never sent anyone back to fix the poor workmanship and the second time the Manager tried to convince me that they were "giving me a deal" for charging me almost $300 for replacing a faucet. The tech detached the drain stopper and when I realized it and called them to finish the repair, I was told that wasn't included. It was all BS. The drain worked previously, the tech new there was a new part, and never said a word just left with the work incomplete. Not a great experiences, sadly, after years of really great service.
James G. Avatar
James G.
- Google
I have used Diamondback plumbing several times in the past and have always received top notch service. Their latest trip were concerned with our sewer main backing up as it had a few times in the past. They came out and did an inspection and found that we didn't have any issues. There was no charge for this service call. If you are looking for a reliable plumber look no further than DiamondBack Plumbing.
Diane Avatar
Diane
- Google
We have used Diamondback Plumbing for many years and have always had very good and reliable service. We have recommended this company to several friends and neighbors who were equally pleased with their services. One of my neighbors had a ridiculous estimate for a repair from another company and was told that every faucet in her home had to be replaced. Upon my recommendation she called Diamondback and found out that only one faucet had to be replaced. She was very grateful for my recommendation and pleased with the final outcome.
Lucycabana Avatar
Lucycabana
- Google
DiamondBack Plumbing comes through again! They were able to meet my request for a same-day appointment--without charging an "emergency" fee--and were able to arrive in less than 2 hours. The plumber was competent, courteous and conscientious of keeping my house clean during the process. They gave me an approximate cost on the phone, their invoice was the same for the service quoted, and I requested the additional services performed. I am again grateful for their great service!
Bob R. Avatar
Bob R.
- Google
Knew exactly what needed to be done as he looked at the problem quickly. Told us that it was a bad bolt, that a kit could fix it. I said OK and he completed the job from start to finish in about 40 minutes. He also was very neat and cleaned up the area quickly. Great job. Very pleased with using DiamondBack Plumbing. We have used them 3 times in the past, and they always do a great job. Very professional. I am very please with their services.
Ashley W. Avatar
Ashley W.
- Google
We had a leak from our kitchen sink that was leaking into the outside side yard. We were dealing with another company for 10 days without resolution. Aaron came over early the next day and was able to identify and fix the pipe promptly. He was very helpful and did a great jobs. We will definitely be using Diamondback for all our plumbing needs.
Michael S. Avatar
Michael S.
- Google
I had a leak in the ceiling and had to get up in the attic to be able to access the leak. It was a pinhole leak that was leaking pretty good and considered it an emergency so needed a plumber to come out that day to fix the problem. Called 2 other companies that couldn't make it out that day.. Thank Goodness I found Diamondback Plumbing! They were able to send out a plumber right away, that day, and got to the house in 30 minutes or less! Did not charge extra for being an emergency and was decent pricing. Dane was VERY friendly, and professional, got the job done right way! 5 out of 5 stars! Would highly recommend!
Trudy B. Avatar
Trudy B.
- Google
I needed to replace my dish washer because of a leak. After making the appointment for the next day I mentioned the lead and the nice lady had some one out in a couple of hours. Tony came and was just great. He had to get a small part that was missing from the dish washer that I had bought. I have only great things to say about this company and Tony. After being quoted a price 3 times the amount of what they charged me I am pleased to recommend them to everyone.
Tyler E. Avatar
Tyler E.
- Google
I had issues regarding my kitchens plumbing and plumbing within 5 minutes, I was educated on my issue and directed in the right directions as far as materials and procedures. Thanks Justin! He had a game plan for me almost instantly. Best part was the unprecedented level of actual concern for me to get what I needed to get done, without the intention of taking my money. Keep it up y’all!
limelite3 Avatar
limelite3
- Google
Had a water heater go out on a Sunday ... DiamondBack Plumbing was able to come over with in just a couple hours and have it replaced. Price was absolutely fair and more than competitive. Justin performed quality work at the utmost professional level. He was personable and patient with my questions. I therefore scheduled a few more small items to be done later in the week around the house ... couldn't be more pleased.
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Kevin B. Avatar
Kevin B.
- Google
Great service and work. Arrived on a Sunday within 90 minutes and fixed my plumbing issue. The answering service, call back and service guy (Justin) were all professional and combined for a great experience at a very reasonable price. Highly recommend Diamondback Plumbing.
Jessica J. Avatar
Jessica J.
- Google
After having someone from a different company give us a quote to fix two toilets for $900, I called Diamondback. They did the job, plus fixed my sink for just over $200. The plumber that came from Diamondback was just plain awesome. He was genuine and told me exactly what was the issue and was shocked when he heard the story about the other company that quoted me. I felt so much better about everything. I would recommend DiamondBack in a heartbeat to ANYONE!
Karen P. Avatar
Karen P.
- Google
We had an emergency plumbing need in our office over a weekend. DiamondBack Plumbing was at our office within less than an hour to fix the issue. The technician was professional and friendly and got to work to fix the problem immediately. He was done quickly, which allowed us to go home to continue our weekend. Since it was a Sunday, I was expecting a large bill however it was ver reasonable for having to come in on an emergency. I would recommend them.
Daniel L. Avatar
Daniel L.
- Google
The quality of the work my Diamondback is always excellent. I almost went 4 stars rather than 5, because we had to reschedule twice due to the commercial emergencies the company had. But in the long run, it worked out great and I will continue to use them for our plumbing needs.
Ryk S. Avatar
Ryk S.
- Google
Diamondback Plumbing is wonderful. They saved us over $1500.00 on our master bedroom shower. The other companies tried to "rip us off" and even charged us for an estimate. Their estimates are free and their service is fast. Brian even return to make adjustments at no charge. We highly recommend Diamondback Plumbing and will use them again.
Stacey M. Avatar
Stacey M.
- Google
I had a great experience with Diamondback Plumbing. A friend referred this company and said they are great.She gave me their phone number. I called the same day, A gentleman said I will have someone out today in 3-4 hours. Sure enough, he showed up and did the work and explained everything to me and he was Great! Matt and Justin, Thank You! I will definitely refer your company!! Thank You, Stacey Meyers
Ryan S. Avatar
Ryan S.
- Google
I needed a pressure reducing valve installed on my home. After calling around, Diamondback Mechanical offered the competitive price. Not sure if he is the owner but Steve Herzog called me back very quickly to schedule the installation. The plumber (Scott Andrews) was timely, did the job well (no leaks and reduced the pressure going into the home), and had no problem answering my questions as he did the work. If asked by buddies, I'd recommend this company.
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Why Choose Diamondback?

Our Phoenix plumbing company provides a host of plumber services to meet every plumbing need in your home or business. Some of these include sinks & faucets, toilets, garbage disposals, septic services, leak detection, and many more. We service the Greater Phoenix areas, including; Phoenix, Tempe, Scottsdale, Glendale, Mesa, Surprise, Peoria, Chandler, Sun City, and surrounding areas.

Same day service & next day installation

Swift and efficient services, ensuring your plumbing needs are met promptly.

No surprise, up front pricing

Transparent pricing structure with no hidden costs, promoting trust and customer satisfaction.

Highly trained technicians

Expert technicians proficient in offering top-notch service, ensuring quality and reliability.

Industry leading warranties

Comprehensive warranties exceeding industry standards, assuring the longevity of our services and products.

Locally owned & operated

A trusted local business that understands your needs and is committed to community service.

Awards & accolades

Recognized excellence in service, a testament to our commitment to providing superior plumbing solutions.

Service Area

Diamondback Plumbing is dedicated to providing exceptional plumbing services to a vast region beyond Phoenix. Whether you’re based in Tempe, Scottsdale, Glendale, or any of the surrounding locations, our seasoned professionals stand ready to meet your residential or commercial needs.

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